Shipping Policy

We know you’re excited to get your Squish Babees order! ♡ Here’s everything you need to know about shipping.

Processing Time

In-stock orders are typically processed within 2–4 business days.

Squish Babees is run by a college student, so during especially busy exam weeks, processing may take a few extra days. Thank you so much for being patient with me while I balance school and orders. ♡

During launches, restocks, holidays, or periods of higher order volume, processing may also take a little longer.

Processing time is separate from the carrier’s delivery time.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your order and delivery address.

Once your package has shipped, you’ll receive a confirmation email with tracking information.

Carrier delivery estimates are provided as a guide and are not guaranteed. Delays caused by weather, carrier issues, holidays, or other circumstances outside our control may occasionally occur.

Preorders ♡

Products marked Preorder Babee are not currently in stock and will ship once they arrive to us.

Any estimated arrival or shipping date shown on the product page is an estimate and may change due to manufacturing, customs, freight, or carrier delays.

Once your preorder arrives, I’ll get it packed and shipped as quickly as possible! ♡

Ordering In-Stock + Preorder Items Together

If your order contains both in-stock and preorder Babees, your in-stock items will ship once your preorder items arrive. If you would prefer to recieve your in-stock items sooner, please place a separate order. 💗 

Once everything arrives, we’ll get your order packed and shipped as quickly as possible.

Tracking

Once your order ships, tracking information will be sent to the email address used at checkout.

Please allow a little time for tracking to update after receiving your shipping confirmation. Sometimes carriers scan packages several hours after they’ve been picked up.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible. I’ll do my best to update it before your package ships, but changes cannot be guaranteed once an order has entered fulfillment.

Customers may be responsible for additional shipping costs if an order needs to be resent because an incorrect or incomplete address was provided at checkout.

Lost, Stolen, or Missing Packages

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If tracking shows your package as delivered but you can’t find it, please:

• Check around your delivery location
• Ask household members or neighbors
• Allow up to 24–48 hours, since carriers occasionally mark packages delivered early
• Contact the shipping carrier using your tracking number

If you’re still having trouble, contact us and I’ll do my best to help figure out what happened.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery with your order number and clear photos of the item and packaging.

We’ll review the issue and help with a replacement, refund, or other appropriate solution.

Questions? ♡

If you have any questions about your shipment, contact me at squishbabees.contact@gmail.com and include your order number so I can help you faster. :)